Description

Microsoft Professional Direct Support for Microsoft Dynamics 365 – Service – 24 x 7 x 1 Hour – Technical – Electronic SHRD SVR ALNG OLV D 1M AP PERUSR FO

Rapid, Escalated Support for Midsize Organizations

Your business depends on Microsoft Dynamics 365 support to drive success. And being successful requires that you get fast, direct access to expert support whenever you need it, through Microsoft Dynamics Professional Direct Support.

Professional Direct Support gives you top-tier services designed especially for organizations like yours that require rapid, advanced support. You get our fastest, one-hour response times for your technical support calls, and exclusive access to a dedicated team of Service Delivery Managers to manage your support experience, provide light advisory services, onboarding assistance, upgrade & release readiness, and much more!

Need help for a complex issue? A rapid response to issues gets you back to work quickly. Unlimited phone support with return-call service eliminates your on-hold time, along with 24×7 support to provide you the support when you need it.

When it’s time to train your staff, use our Microsoft Dynamics training materials with a suite of online learning resources on CustomerSource. CustomerSource gives you exclusive access to the entire catalog of Microsoft Dynamics training and e-learning courseware to help increase productivity.

Professional Direct Support gives you the professionalgrade support you need, so you can make the most of every business opportunity with Microsoft Dynamics. Product Type:Service
Provided Support:Phone Support|Web Knowledge Base Access|Web Support|Escalation Support|Consulting
Service Type:Technical
Manufacturer Website Address:http://www.microsoft.com
Service Name:Professional Direct Support for Microsoft Dynamics 365
Manufacturer:Microsoft Corporation
Product Supported:

Software:

• Software Title:Dynamics 365 Plans
• Installation Type:Hosted
• Hosted Service Type:SaaS
• License Qty:1 user
• License Pricing:Volume
  government / level D
• Licensing Program:Microsoft Open Value Subscription
• Licensing Details:Additional product
  Microsoft Open Program update

Service Main Type:Technical
Service Sub Type:Electronic
Service Response Time:1 Hour – Consulting – English and Japanese languages|2 Hour – Consulting – english language only