Description
Arcserve UDP v.8.0 Premium Plus Edition – Enterprise Maintenance – 1 TB Capacity – 1 Year – Price Level (6-15) TB – Academic
Volume
Charity
Government – Arcserve Global License Program (GLP)
Arcserve Managed Capacity Program (MCP) – PC MG CPT PRT BT 6 15T 1Y ENT. MNT N
Product Type:Service
Provided Support:Phone Support
Web Support
Replacement
Web Knowledge Base Access
New Releases Update
Service Duration:1 Month
Service Type:Technical
Manufacturer Part Number:4037415-E2
Manufacturer Website Address: http://www.citrix.com
Service Name:Appliance Maintenance Gold Plus
Manufacturer:Citrix Systems
Inc
Product Supported:
Citrix NetScaler MPX 11540 Standard Edition
Service Main Type:Technical
Service Sub Type:Electronic
Service Response Time:1 Hour – Phone Support – Severity Level 1
24 Hour – Web Support – Severity Level 3
4 Hour – Replacement
4 Hour – Web Support – Severity Level 2
5 Day – Web Support – Severity Level 4