Description

Cisco SMARTnet – 1 Year – Service – 8 x 5 x 4 – Carry-in – Maintenance – Parts 2 72G SCSI

Cisco Technical Support Services such as Cisco SMARTnet support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.

Product Type:Service
Provided Support:Email Support|New Releases Update|Web Knowledge Base Access|Phone Support
Service Duration:1 Year
Service Type:Maintenance
Service Location:Carry-in
Manufacturer Part Number:CON-SNTE-CE565144
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Product Supported:

• CE-565A-144GB-K9: Cisco Content Engine 565A
  (2) 72G SCSI drives
  AC Pwr
  ACNS

Service Availability:8 x 5
Service Details:

• Software support includes maintenance
  minor and major updates for your licensed feature set
• Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
• The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution

Note: Domestic resellers purchasing for International locations will be subject to an additional fee

Service Main Type:Maintenance
Service Characteristic:Parts
Service Response Time:4 Hour