Description

Cisco SMARTnet – Extended Service – 1 Year – Service – 8 x 5 x Next Business Day – Exchange – Parts – Electronic and Physical 901 10G ROUTER TDM+ETHERNET

Maintain Network and IT Infrastructure Coverage

Reduce downtime with fast
expert technical support
flexible hardware coverage
and smart
proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources
tools and training. Product Type:Service
Provided Support:Software Update|Software Upgrade|Web Knowledge Base Access|Software Maintenance|Diagnosis|Phone Support|Parts Replacement|Hardware Maintenance
Service Duration:1 Year
Service Type:Exchange
Manufacturer Part Number:CON-SNT-A9016CZT
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet – Extended Service
Manufacturer:Cisco Systems
Inc
Product Supported:Cisco ASR 901 10G Router:A901-6CZ-FT-A
Service Availability:8 x 5 Parts Replacement|24 x 7 Web Knowledge Base Access|24 x 7 Phone Support
Service Details:

SMARTnet 8x5xNext Business Day:

• Where Next Business Day delivery is available
  an Advance Replacement will ship to arrive the next Business Day provided that Cisco’s determination of Hardware failure has been made before 3:00 p.m. Depot Time. If Customer make a request after 3:00 p.m. Depot Time
  Cisco will ship the Advance Replacement the next Business Day.
• Where Next Business Day delivery is not available
  same day shipping will be provided. Under same day shipping
  Advance Replacement will ship from the serving depot location that same Business Day
  provided that Cisco’s determination of Hardware failure has been made before 3:00 p.m. Depot Time. Determinations that occur after 3:00 p.m. Depot Time will be shipped the following Business Day.

Service Main Type:Exchange
Service Sub Type:Electronic and Physical
Service Characteristic:Parts
Service Response Time:Next Business Day – Parts Replacement