Description
VMware Support and Subscription Production – 1 Year – Service – 24 x 7 x 30 Minute – Technical – Electronic 1YR
Product Type:Service
Provided Support:Web Support
Web Knowledge Base Access
Replacement
Phone Support
New Releases Update
Service Duration:1 Month
Service Type:Technical
Manufacturer Part Number:4037252-EZ
Manufacturer Website Address: http://www.citrix.com
Service Name:Appliance Maintenance Gold Plus
Manufacturer:Citrix Systems
Inc
Product Supported:
Citrix NetScaler MPX 8400
Service Main Type:Technical
Service Sub Type:Electronic
Service Response Time:4 Hour – Web Support – Severity Level 2
5 Day – Web Support – Severity Level 4
1 Hour – Phone Support – Severity Level 1
24 Hour – Web Support – Severity Level 3
4 Hour – Replacement