Description

HP Care Pack Hardware Support with Computrace Professional and Defective Media Retention – 5 Year – Service – 9 x 5 – On-site – Maintenance – Parts & Labor – Electronic and Physical SVCS

Product Type:Service
Provided Support:Phone Support
New Releases Update
Web Knowledge Base Access
Email Support
Service Duration:1 Year
Service Type:Maintenance
Service Location:Carry-in
Manufacturer Part Number:CON-SNTP-VPN3060NR
Manufacturer Website Address:http://www.cisco.com
Service Name:SMARTnet
Manufacturer:Cisco Systems
Inc
Product Supported:

• CVPN3060-NR-BUN-RF: Cisco CVPN3060 Non-redundant HW set
  SW
  Client
  US Pwr REFURBISHED
• CVPN3060-NR-BUN: Cisco VPN3060:Chassis
  3FE
  2SEP
  5k user
  client
  SW
  US PWR
• CVPN3060-NR: Cisco VPN3060:Chassis
  3FE
  2SEP
  5k user
  client

Service Availability:24 x 7
Service Details:

• Software support includes maintenance
  minor and major updates for your licensed feature set
• Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
• The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution

Note: Domestic resellers purchasing for International locations will be subject to an additional fee

Service Main Type:Maintenance
Service Response Time:4 Hour