Description
VMware Basic Support & Subscription Service – 3 Year / 12 Incident – Service – 12 x 5 x 4 Business Hour – Technical 1YR
VMware® Basic Support and Subscription Service is designed for non-critical applications and platforms that require support during normal business hours. VMware global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class
worldwide support with a single objective in mind: your success.
Product Type:Service
Provided Support:Email Support|Web Support|Web Knowledge Base Access|Remote Monitoring|Phone Support|Online Knowledge Base/Documentations/Forums|New Releases Update|Emergency Telephone Support
Service Duration:3 Year / 12 Incident
Service Type:Technical
Manufacturer Part Number:VR17-ENT-3G-SSS-C
Manufacturer Website Address:http://www.delltechnologies.com
Service Name:Basic Support & Subscription Service
Manufacturer:Dell Technologies
Product Supported:
- Software Title: VMware vRealize Suite 2017 Enterprise
- Installation Type: Locally installed
- License Quantity: 1 portable licensing unit (PLU)
Service Main Type:Technical
Service Response Time:4 Business Hour – Emergency phone consulting
