Description
Datalogic EASEOFCARE 2-Day Comprehensive – Extended Service – 3 Year – Service – Carry-in – Maintenance – Parts & Labor 3YRS
Product Type:Service
Provided Support:Phone Support
New Releases Update
Replacement
Web Knowledge Base Access
Web Support
Service Duration:1 Month
Service Type:Technical
Manufacturer Part Number:4037075-E1
Manufacturer Website Address: http://www.citrix.com
Service Name:Appliance Maintenance Gold Plus
Manufacturer:Citrix Systems
Inc
Product Supported:
Citrix NetScaler MPX 18500
Service Main Type:Technical
Service Sub Type:Electronic
Service Response Time:4 Hour – Phone Support – Severity Level 4
4 Hour – Phone Support – Severity Level 3
2 Hour – Web Support – Severity Level 2
4 Hour – Web Support – Severity Level 4
4 Hour – Web Support – Severity Level 3
4 Hour – Replacement
2 Hour – Phone Support – Severity Level 2
1 Hour – Web Support – Severity Level 1
1 Hour – Phone Support – Severity Level 1